Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Outcomes are determined by chance or the rules of the game, so past results do not predict future results. A winning session does not mean that another win is due, and a losing session cannot be recovered by continuing to play. Treat every wager as money that may be lost before you start.

Only gamble with money you can comfortably afford to lose after essential costs have been paid. Your rent or mortgage, bills, food, transport, savings, debt repayments and other important commitments should come first. Do not use borrowed money, credit intended for essential expenses or money set aside for someone else to gamble.

Responsible gaming also means making decisions when you are in a suitable frame of mind. Avoid gambling when you are affected by alcohol or other substances, feeling distressed, angry or under pressure, or trying to escape personal problems. Take regular breaks and make time for other activities, relationships and responsibilities.

Before you begin

• Decide how much time and money you are comfortable spending.
• Set a loss limit and stop when you reach it, regardless of whether you are winning or losing.
• Keep gambling separate from money needed for everyday living.
• Never chase losses by increasing your stakes or playing for longer.
• Check the applicable rules in your state or territory and only gamble if you are legally permitted to do so.
• Do not allow another person to use your account, and keep your login information private.

Set limits and stay in control

Planning limits before you play can make it easier to keep gambling within your budget. Depending on the account features available to you, you may be able to set deposit, spending, loss, wagering or session limits. You may also be able to set reminders, take a short break or request a longer account restriction. Read the information provided with each tool so you understand when a limit starts, how it operates and whether it can be changed.

A limit works best when it is realistic, recorded and treated as a firm boundary. Consider writing down your budget and the time you intend to spend before opening a game. Do not increase a limit during a session because you are losing, frustrated or hoping for one more win. If you decide that gambling is no longer suitable for you, stopping completely and requesting account closure or self-exclusion may be the safest option.

Practical ways to reduce risk

• Use a separate entertainment budget and review it regularly.
• Avoid keeping payment details or extra funds readily available for gambling.
• Set a time reminder and stop when your planned session ends.
• Take breaks away from the screen and do not gamble continuously.
• Keep a personal record of deposits, withdrawals, wins and losses.
• Do not gamble while distracted by work, study, childcare or other responsibilities.
• Discuss your limits with someone you trust if you find them difficult to maintain.

Limits are a protective tool, not a guarantee that gambling will remain affordable. Review your spending across all gambling activities, not only activity with Kings Chance Casino. A budget that seems manageable in isolation may become a problem when combined with betting, gaming or other forms of gambling elsewhere.

Recognise the warning signs

Gambling can become harmful gradually. Some people do not notice a problem until it affects their finances, work, health or relationships. There is no need to wait for a crisis before taking action. If you are concerned about your gambling, pause play, review your activity and seek support early.

Warning signs may include spending more money or time than planned, feeling unable to stop, returning to gambling to win back losses, hiding activity from family or friends, borrowing money, selling belongings or missing bills. Other signs can include repeatedly thinking about gambling, feeling restless when trying to stop, neglecting work or relationships, or using gambling to deal with loneliness, anxiety, sadness or stress.

• You keep increasing the amount you wager to achieve the same excitement.
• You try to cut back but find that you cannot follow your own plan.
• You feel guilty, anxious, irritable or upset after gambling.
• You spend more time gambling than with people or activities that matter to you.
• You hide deposits, losses or account activity from people close to you.
• You need to borrow money or delay important payments because of gambling.
• You believe that a large win is the only way to fix your financial situation.

If any of these signs feel familiar, stop and speak with someone you trust. Consider using available account restrictions, removing access to gambling funds and contacting a professional support service. Asking for help is a responsible step and does not require you to manage the situation alone.

Support, self-exclusion and getting help

Kings Chance Casino can provide information about responsible gaming features and the account options available through the service. If you want to take a break or stop gambling, review the account controls and responsible gaming information available on the website. You may be able to request a temporary restriction, account closure or self-exclusion. A self-exclusion request is intended to help you prevent access to the service for the selected period or until the relevant process has been completed.

Before requesting a restriction, withdraw any available balance in accordance with the applicable account and payment procedures, and make sure you understand the effect of the request. Do not open another account or use another person's account while excluded. Tell people close to you about your decision if their support may help, and consider adding practical barriers such as blocking gambling websites, limiting access to funds and avoiding situations that encourage gambling.

Independent support

Free and confidential gambling support is available in Australia through national and state or territory services, including Gambling Help Online and local counselling providers. These services can offer information, counselling and practical guidance for people who gamble and for family members or friends affected by gambling. You can also speak with your doctor, a qualified counsellor or another health professional about the impact gambling is having on your wellbeing.

If gambling has caused serious financial stress, consider speaking with a financial counsellor before taking on further credit or making decisions based on the hope of a future win. If you feel unsafe, are in immediate danger or are thinking about harming yourself, seek urgent help through emergency services or a crisis support service in your area.

Responsible gaming information is general in nature and is not financial, legal or medical advice. Gambling laws, available tools and support options can vary by location. Always check the current requirements that apply where you live, and only use the service if you are legally permitted to do so. If you are unsure whether gambling is appropriate for you, taking a break and seeking independent advice is the safer choice.