Terms & Conditions

1. Acceptance and use of the website

These Terms & Conditions form an agreement between you and Kings Chance Casino in relation to your use of the website, account facilities and online gaming services. They apply whenever you visit the website, register an account, make a transaction, participate in a game or use another service made available through the website.

You should read these terms, the Privacy Policy, responsible gambling information and any game-specific rules before using the website. Additional conditions may apply to certain games, payment methods, competitions or promotional offers. Where additional conditions apply, they will be made available before or during the relevant activity. If there is an inconsistency, the specific conditions for that activity may apply to the extent of the inconsistency.

Your responsibility

You are responsible for making sure that your use of Kings Chance Casino is lawful in the place where you are located. You must not access or use the website if online gambling is prohibited for you under applicable law. You should also check whether any restrictions apply to your location, device, internet connection or payment method.

• You must use the website only for personal and lawful purposes.
• You must follow these terms and any instructions displayed on the website.
• You must not use the website in a way that could damage, interrupt or place an unreasonable burden on its systems.
• You must not attempt to gain unauthorised access to accounts, data, software or security features.
• You must not use automated tools, bots or other methods designed to interfere with normal website operation.
• You must not copy, reproduce, modify or commercially exploit website content without permission.

Kings Chance Casino may restrict, suspend or withdraw access to the website or any part of its services where this is reasonably necessary for security, maintenance, legal compliance, responsible gambling, suspected misuse or the enforcement of these terms.

2. Accounts, identity and eligibility

To use account-based services, you must provide information that is accurate, current and complete. You must update your information if it changes. Information may be requested to verify your identity, age, location, payment details or source of funds. Verification checks can take place when you register, before a transaction, during play or at any other appropriate time.

You must meet the minimum legal age and other eligibility requirements that apply to online gambling in your location. You must not create or use an account if you are underage, located in a prohibited jurisdiction, subject to a gambling exclusion or otherwise not permitted to use the services.

Keeping your account secure

Your account credentials are personal to you. You must keep your username, password and other security information confidential and take reasonable steps to prevent another person from accessing your account. You should notify Kings Chance Casino through the available website channels if you believe your account has been compromised or used without permission.

You must not allow another person to use your account, place bets on your behalf or access account services using your credentials. You must not create multiple accounts unless the website expressly permits this. An account may be refused, limited, suspended or closed if information is inaccurate, if an account appears to be duplicated or if activity suggests fraud, misuse or a breach of these terms.

Verification and account closure

Kings Chance Casino may ask for documents or other information to complete reasonable checks. You agree to provide requested information in a timely and accurate manner. If information cannot be verified, or if a legal, security or responsible gambling concern arises, access to some or all services may be restricted while the matter is reviewed.

You may request the closure of your account in accordance with the available account procedures. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, disputes, unlawful conduct or these terms. Any remaining balance may be dealt with subject to verification, applicable law and the relevant account procedures.

3. Deposits, withdrawals and gaming activity

Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment method belonging to another person without appropriate permission. Kings Chance Casino may conduct checks on payment methods and may decline or delay a transaction where information is incomplete, inconsistent or requires further review.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winning, and gambling outcomes are uncertain. Games are intended for entertainment and should not be treated as a way to make money, repay debts or solve financial difficulties.

Transactions

Available payment methods, currencies, transaction conditions and processing requirements may be shown on the website and can change from time to time. A payment provider may apply its own terms, fees or processing requirements. You are responsible for checking transaction details before confirming a deposit or withdrawal.

Withdrawals may be subject to account verification, payment checks, anti-fraud controls and any rules displayed for the relevant service. A withdrawal may be delayed or declined where required information has not been supplied, where a transaction is disputed or reversed, or where there is a reasonable concern about unlawful activity or a breach of these terms.

Game rules and results

Each game may have its own instructions, paytable, eligible actions and settlement rules. You are responsible for reviewing those rules before playing. A game action may be treated as final once it has been accepted by the system, subject to applicable law and any correction required because of a clear technical or settlement error.

Kings Chance Casino may correct an obvious error, cancel affected activity or adjust an account where a game, transaction or result has been affected by a technical fault, incorrect information, software error, system interruption or other circumstance outside normal operation. Where appropriate, the relevant account or transaction will be reviewed fairly and in accordance with applicable requirements.

If there is a disagreement about a game result, transaction or account record, the information held in the relevant technical and transaction records may be used to assess the matter. You should raise any concern promptly through the website's available support or account channels and provide enough information for the issue to be investigated.

4. Promotions, responsible gambling and general legal terms

Promotions and bonuses

Promotions, bonuses, rewards and competitions may be subject to separate conditions. Those conditions will explain eligibility, expiry, qualifying activity, contribution rules, withdrawal restrictions and any other requirements that apply. You should read the full conditions before accepting or using an offer.

Unless the relevant offer conditions say otherwise, promotions are intended for one person and one account. Kings Chance Casino may refuse, withdraw or amend an offer where there has been misuse, manipulation, collusion, fraud, a technical error or a breach of the offer conditions or these terms. You should not participate in an offer if you do not understand its requirements.

Responsible gambling

Gambling should remain enjoyable and within your personal limits. Kings Chance Casino encourages you to set limits, keep track of your activity and take regular breaks. Do not chase losses, gamble when distressed or borrow money to gamble. If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek independent support.

• Set a budget before you begin and do not exceed it.
• Set time limits and take breaks during play.
• Do not increase your stakes to try to recover losses.
• Do not gamble while affected by alcohol, medication or other substances.
• Use available account controls, limits, breaks or exclusion options where appropriate.
• Seek help from a qualified support service if gambling no longer feels manageable.

Privacy and communications

Personal information is handled in accordance with the Privacy Policy. By using account services, you acknowledge that information may need to be collected, used and disclosed for account administration, identity checks, payment processing, fraud prevention, legal compliance, customer support and responsible gambling purposes.

You are responsible for ensuring that the contact information connected with your account remains current. Important service, security, account and legal notices may be sent through the website or to the details held for your account. Marketing communications may be managed through the available preferences or unsubscribe options, subject to messages that are necessary for operating or protecting the service.

Intellectual property and website availability

The website, including its design, text, graphics, software, logos and other materials, may be protected by intellectual property rights. You may use the website for its intended personal purpose, but no ownership rights are transferred to you. Website content must not be copied, altered, distributed or used commercially without appropriate permission.

Kings Chance Casino aims to keep the website and services available, secure and accurate, but uninterrupted access cannot be guaranteed. Services may be unavailable because of maintenance, upgrades, network problems, equipment failure, third-party services or events outside reasonable control. Information on the website may also be updated or corrected without notice.

Liability, changes and governing law

To the extent permitted by law, you use the website and services at your own risk. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to those protections, Kings Chance Casino is not responsible for loss caused by misuse of the website, unauthorised access resulting from your failure to protect account details, interruptions outside reasonable control or reliance on information that is incomplete or out of date.

These terms may be updated from time to time to reflect changes to the website, services, security practices, legal requirements or operating procedures. The updated version will apply when published, unless a different commencement date is stated. You should review this page regularly. If you continue to use the website after an update, that use may indicate acceptance of the revised terms.

These terms are intended to operate consistently with applicable Australian laws and any mandatory rights and protections that apply to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. If you have a question or complaint about these terms, use the support or contact options made available on the Kings Chance Casino website.